Overview
85% of the Fortune 500 use ServiceNow, and nearly all face project cost escalation, missed revenue targets, and resource inefficiencies due to these common challenges.
What about you?
- Optimizing ServiceNow platform performance and managing scalability as the organization’s needs grow and change
- Evaluating, choosing, and optimizing ServiceNow products to tailor the solution to your unique needs
- Maintaining the right data so it’s accurate and consistent, while ensuring robust data security and privacy
- Aligning solutions with strategic business goals and managing resources efficiently
As an Elite Solution Partner, Cprime is recognized for expertise in implementing ServiceNow solutions, underscoring our leadership areas such as Strategic Portfolio Management, Application Portfolio Management, IT, Customer and Enterprise Service Management, Employee Experience, and HR Service Delivery.
Specializing in comprehensive ServiceNow ecosystems, we deliver value to teams across Employee, IT & Customer Experiences–to optimize, innovate, and drive efficiency; addressing challenges like project cost escalation, missed revenue targets, and resource inefficiencies.
Achieve Exceptional Customer Experience, Employee Experience, and Technology Excellence with an Optimized ServiceNow Platform
We specialize in implementing robust ServiceNow ecosystems. But so do a lot of other talented technicians. We offer tremendous additional value in our comprehensive, customer-centric consultation—experts who really listen, then collaborate closely to help you build an optimal, fully-integrated, and efficient ServiceNow solution that is wholly unique to your organization’s goals.
We call that Intelligent Orchestration. And it works.
Intelligent Orchestration in Action
When optimally configured, here’s what ServiceNow can do for you:
Improved Efficiency and Productivity
Automates and streamlines business processes, eliminating manual tasks and enhancing overall productivity.
Enhanced Service Delivery
Provides tools for managing service requests and incidents, ensuring timely resolutions and improved customer satisfaction.
Data-driven Decision Making
Offers real-time insights and comprehensive analytics, enabling informed decision-making and process optimization.
Improved Collaboration
Centralizes communication and collaboration, reducing silos and promoting transparency across departments.
Scalability and Flexibility
Supports growth and customization, allowing organizations to adapt the platform to their specific needs without complex coding.
Cost Savings and ROI
Reduces operational costs through automation and efficiency improvements, leading to a positive return on investment.
Advanced AI Capabilities
Incorporates cognitive AI features for predictive issue resolution and enhanced customer service.
Robust Security
Ensures strong security measures to protect sensitive data and processes from cyber threats.
But these benefits don’t come automatically out of the box. Let Cprime experts get you there from wherever you are.
ServiceNow Solutions
Employee Experience
Enhance and streamline employee interactions and processes to improve engagement and satisfaction
- HR Service Delivery
- Onboarding
- Employee Center
- Workspace Delivery
Technology Excellence
Automate and optimize technology service operations to deliver strategic technology initiatives
- IT Service Management
- Customer Service Management
- Strategic Portfolio Management
- IT Asset Management
- Enterprise Asset Management
Customer Excellence & Industry Solutions
Deliver great customer experiences while reducing costs
- Retail
- Travel & Hospitality
- Automotive
- Technology
- Healthcare & Life Sciences
- Financial Service Operations
Hyper Automation & Low Code
Integrate siloed systems and automate manual workflows for optimized efficiency
- Cross-Enterprise Apps
- Automate Business Services
- Productivity Through Simple, Unified Experiences
Upcoming Events
Come meet us and learn more about our ServiceNow offerings and capabilities at our upcoming events.
Customer Success Story
Wellstar Leveraged INRY’s ServiceNow Expertise for a Tailored SPM Solution
WellStar Health System, a major healthcare provider in Georgia with nearly 25,000 staff spread across its hospitals, health parks, and medical offices, was facing challenges with its IT project management system, which had multiple channels for project requests, and lacked visibility into project timelines and dependencies. With the help of INRY, a ServiceNow Elite partner, Wellstar was able to streamline project requests, improve visibility, and align projects with strategic goals, enhancing overall efficiency .
More Insights
Blogs, whitepapers, webinars, and more.
