Revolutionizing PayPal: The Largest Atlassian Cloud Migration in History
PayPal, a global leader in online payments, faced significant challenges with their existing infrastructure, which…
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Service Management
Perfecting Customer Management Using Jira Service Management
An optimized ITSM practice using Atlassian Jira Service Management (JSM) has brought tremendous benefits to…
Agile & DevOps, Enterprise Operating Model
From Project to Product: Leaders, Here’s What It Means to You
Project to product is all the rage these days. You, your boss, or your company…
Service Management
Using a Service Catalog and CMDB to Standardize Change Management in Jira Service Management
A streamlined and optimized ITSM practice offers tremendous benefits to your IT teams and your…
Agile & DevOps
6 Common Challenges RTEs Face and How to Solve Them
Release Train Engineers (RTEs) have tremendous responsibility in a scaled Agile environment. After all Agile…
Service Management
The Future of IT Service Management
Stay ahead of the curve in IT automation, security, and ITSM processes. As technology evolves,…
Service Management
Enterprise Service Management Webinar Series Part 1 | ESM Foundations: Do You Understand Your Customer Journey?
Enterprise Service Management (ESM) is an optimized combination of the right software solution, well-thought-out processes…
Organizational Change & Culture
How to Enable Change Management with Jira Service Management
Improve your agility by moving towards automation and streamlined processes between your IT and dev…
Agile & DevOps, Organizational Change & Culture
A Leading Pharmaceutical Company Works With Cprime to Nearly Double Speed and Efficiency, Saving Billions
The Challenge: Attempting a Transformation Within a Transformation A digital or Agile transformation is always…
Agile & DevOps
The Five Phases of Agile Maturity (Part 3): Phase 5
The journey to agile maturity is neither fast nor straightforward. What do you need to…
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