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Perfecting Your ITSM Customer Management Using JSM
Customer Management is a vital component of a thriving ITSM practice. But what is it? Why is it vital? And…
Streamline IT Service Management with Jira Service Management’s Service Catalog and CMDB
Effective IT service management (ITSM) is critical for modern enterprises. Two key components of a mature practice are the ITSM…
Enabling ITSM Change Management Using Jira Service Management
In the fast-paced world of IT and software development, changes are inevitable. From software updates to infrastructure modifications, transitions can…