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Moving from ServiceNow to Jira Service Desk: Why and How?
ServiceNow has been called “the Salesforce of IT”, and for good reason: It’s a solid solution for IT support management…
Why Should You Consider Migrating from Salesforce to Jira Service Desk?
Salesforce is one of the most powerful and popular CRM/Sales platforms in the world, and for very good reason: it’s…
Moving from Zendesk to Jira Service Desk: Why and How?
If your organization is currently using Zendesk for internal and external customer service and request management, but you’re considering switching…
Zendesk Pains and Challenges: Why we Decided to Jump Ship for Jira Service Desk
A Day In The Life Of A Product Manager: As a Product Manager working on an enterprise application, I had…
Getting the Customer On-board – Streamlining Agile With the JIRA Service Desk Solution
One of the key tenets that makes successful Agile adoption so powerful is the role the customer plays in guiding…