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About Cprime Cprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands.

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    ITSM

    Perfecting Your ITSM Customer Management Using JSM

    Customer Management is a vital component of a thriving ITSM practice. But what is it? Why is it vital? And…

    ITSM

    Streamline IT Service Management with Jira Service Management’s Service Catalog and CMDB

    Effective IT service management (ITSM) is critical for modern enterprises. Two key components of a mature practice are the ITSM…

    ITSM with Jira Service Management
    Atlassian Jira Service Management

    Enabling ITSM Change Management Using Jira Service Management

    In the fast-paced world of IT and software development, changes are inevitable. From software updates to infrastructure modifications, transitions can…

    DevOps

    ITSM and DevOps: Friends or Foes?

    Speaking to purists on both sides, you could easily come away believing that IT service management (ITSM) and DevOps are…