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Sharing insights, knowledge and expertise
Moving from ServiceNow to Jira Service Desk: Why and How?
ServiceNow has been called “the Salesforce of IT”, and for good reason: It’s a solid solution for IT support management…
How to Conduct Market Research for Startups: 5 Steps for Launch
When you decide you are ready to run a startup, ask yourself did you do the whole preparatory work. Before…
Cprime Employee Spotlight – Getting to Know Chris Thiele, Enterprise Agile Transformation Delivery Manager
Our Employee spotlight of the month is Chris Thiele, Enterprise Agile Transformation Delivery Manager! See what he's up to outside…
What You Need to Know About Embedded Software Development
The first embedded system was developed over 50 years ago. Today, embedded systems surround us at every turn, and are…
Hospital Security Checklist
According to Accenture’s Cost of Cyber Crime Study 2019, the annualized cost of cybercrime for companies in the healthcare industry increased…
Four Keys to Organizational Transparency – Brought to You by Agile
Building trust takes time, restructuring around customer value takes more time, and changing culture, takes even more time. The success…
Why Should You Consider Migrating from Salesforce to Jira Service Desk?
Salesforce is one of the most powerful and popular CRM/Sales platforms in the world, and for very good reason: it’s…
Moving from Zendesk to Jira Service Desk: Why and How?
If your organization is currently using Zendesk for internal and external customer service and request management, but you’re considering switching…
Cprime Employee Spotlight – Getting to Know Yvonne Delaney, Enterprise Agile Coach
Our Employee spotlight of the month is Yvonne Delaney, Enterprise Agile Coach! See what she's up to outside of work,…
Logistics Management: How Route Planning Works
Ongoing development of the on-demand solutions sphere requires technological optimizations. One of the solutions from this sort is route planning…
Achieving Business Agility in Systems Engineering (Part 2): The “New” Dual Vee
Achieving Business Agility Welcome to the second article in a series of posts about how the key concepts of Agile…
Jira for Business: Not Just IT – Applying Jira in a Business Context
While many think Atlassian Jira is a tool solely for technology teams, it is tremendously useful for the entire enterprise,…