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Press Release: Cprime Recognized as Product Challenger in ISG’s ServiceNow Ecosystem 2025 U.S. Study
CARY, NC – May 5, 2025 – Cprime, a global leader in enterprise transformation and a ServiceNow Elite Partner, has…
Solution in Action: Platform Engineering Evolved with AI
With orchestrated AI agents managing tasks and communication behind the scenes, you can eliminate context switching and stay fully focused…
Press Release: Cprime Launches AI Center of Excellence to Accelerate Enterprise AI Transformation
CARY, NC – April 30, 2025 — Cprime, a global leader in enterprise transformation through intelligent orchestration, today announced the…
The Product Owner’s Guide to AI Features—Balancing Innovation with Value Delivery
AI is changing the game. But it doesn’t rewrite the rules of product leadership. The opportunity lies in choosing where…
Enhancing Customer Loyalty With AI-Powered Personalization
Customer experience used to be about delivering the right message to the right segment. AI-native enterprises are building something far…
Atlassian’s Bold Move to AI-Native: What Leaders Need to Know
Atlassian Teams ’25 marked a decisive moment. Putting the full focus on the platform’s AI-native trajectory, a slew of exciting…
6 Ways to Improve Customer Experience with AI-Powered Insights
Every enterprise knows the stakes. Customer experience defines long-term growth, brand trust, and competitive positioning. The focus has shifted from…
Building Resilient Enterprises with AI-Powered Adaptation
Enterprise resilience now advances through responsiveness, not recovery. As economic volatility, AI-native competitors, and persistent supply chain risks converge, traditional…
Atlassian Names Cprime as Winner of the Year 2024-2025 Cloud Transformation Services Award
CARY, N.C. - Apr. 8, 2025 - Atlassian announced today that Cprime has been named a winner of the Atlassian…
How AI Is Transforming Customer Service Automation
The next wave of competitive advantage is being shaped by how companies structure engagement through systems that anticipate, orchestrate, and…
Improving Customer Experience: How AI-Driven CX Fuels Revenue and Retention
Customer experience (CX) is the defining battleground for business success. Every interaction shapes perception, and every friction point is an…
Customer Experience Automation Just Won’t Cut It Anymore
Customer experience automation has optimized operations for years, improving efficiency and reducing costs. But automation alone is no longer enough.…