Deeper thinking for smarter execution

Our thought leaders go beyond theory to help you understand what’s changing, and what to do about it.

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Employee Experience (EX)
Physician onboarding guide: reduce delays, cost, and admin burden 

Administrative teams spend dozens of hours per physician managing credentials, access, training, and handoffs, often…

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Customer Experience (CX), Employee Experience (EX)
Total Experience Framework solution guide

See how the Total Experience Framework (TEF) rewires ServiceNow for adoption, speed, and measurable impact.…

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Learning
Learning Solutions Guide: Transform how your enterprise learns to accelerate how it grows
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Strategic Portfolio Management (SPM)
Ebook – Your Path to Execution Excellence with ServiceNow SPM

Discover how ServiceNow SPM aligns strategy and execution to drive agility, visibility, and measurable enterprise outcomes.

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AI Transformation, Service Management
AI That Works: A Pragmatic Guide for Service Management Leaders 

Discover how Atlassian AI service management with JSM and Rovo automates requests, speeds resolution, and drives measurable service efficiency.

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Enterprise Operating Model, Financial Optimization / TBM / FinOps
Ebook: The Enterprise Operating Model, powered by TBM

Uncover how a connected operating model—powered by TBM—turns transformation into measurable momentum. You’ve invested in…

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AI Transformation
Ebook: AI Augmented Lean Portfolio Management

Discover how AI‑augmented Lean Portfolio Management transforms strategy into measurable results across your enterprise. Enterprises…

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Customer Experience (CX), Employee Experience (EX)
Infographic: ServiceNow’s Core Business Suite
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AI-Ready Foundations, Platform Adoption & Governance
Building an AI Enabled Tech Stack

This guide shows how to build AI maturity with Atlassian’s Rovo, moving from quick-win use cases to enterprise-wide intelligence.

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