Atlassian Jira Service Management
Future-Proof Your ITSM Operations With Jira Service Management (JSM)
Rely on JSM to Enhance Internal and External Customer Service and Deliver Maximum Business Value
Power up ITSM
Holistic JSM Solutions Designed Around You and Your Customers
Need to speed up customer service? To remove waste and create efficiencies? To promote collaboration and alignment? You’re not alone. Cprime’s flexible JSM integration, automation, and optimization solutions empower Atlassian tooling to deliver more business value.
Enabling ITSM Change Management Using JSM This is the first in a three-part series covering ITSM principles and applying them using JSM:
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Cprime Leads JSM Customization for Global Lifestyle Retail Brand This infographic shares a tool first approach to achieving maximum speed to market with Agile and DevOps tooling.
Check it out
What is the difference between Atlassian Jira and Jira Service Management? Already have Jira and wonder how or why to consider Jira Service Management? Learn here..
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Jira Service Management-Powered ITSM Success
This luxury retail icon tapped Cprime to modernize its legacy ITSM tool stack. The resulting implementation boosted their service efficacy and reduced tickets created.
Cprime Leads JSM Customization for Global Lifestyle Retail Brand
Cprime customized JSM to improve communication, support efficiency and accountability, and proactively resolve issues..
How to Support ITSM and ITIL with JSM
Explore how Jira Service Management can accelerate your journey to optimal ITSM execution using ITIL.
div#lp-hero .cprime-default-block {
min-height: 445px !important;
background-color: #241F21;
background-size: contain;
background-position: right;
}
p{
padding-top: 10px;
padding-bottom: 15px;
}
p.category {
background-image: url(‘https://www.cprime.com/wp-content/uploads/2024/02/angle-right.svg’);
background-repeat: no-repeat;
background-position: left;
padding-left: 15px;
/* width of the image plus a little extra padding */
display: block;
/* may not need this, but I’ve found I do */
margin: 0;
}
.cprime-default-block h1:after{
content:””;
position:absolute;
border: 4.75px solid transparent;
width: 174.24px;
bottom: -5px;
left: 0px;
border-image: linear-gradient(90deg, #F60 0%, #FD6B04 25%, #FA7C12 58%, #F59729 95%, #F59C2D 100%);
border-image-slice: 1;
}
.cprime-default-block h2{
color: #231F20;
}
.cprime-default-block h2:after{
content:””;
position:absolute;
border: 4.75px solid transparent;
width: 174.24px;
bottom: -5px;
left: 0px;
border-image: linear-gradient(90deg, #F60 0%, #FD6B04 25%, #FA7C12 58%, #F59729 95%, #F59C2D 100%);
border-image-slice: 1;
}
.cprime-default-block h1,
.cprime-default-block h2{
position: relative;
padding-bottom: 15px;
}
#lp-hero{
position: relative;
}
#heroSkip {
display: none
}
@media(min-width: 800px) {
#heroSkip {
display:block;
position: absolute;
left: calc(50% – 20px);
width: 40px;
z-index: 10;
cursor: pointer;
}
}
.cprime-default-block.case-study-wrapper.has-padding.align-left.white {
background-size: 507px;
background-position-x: 1073px;
background-position-y: 215px;
}
.card-llp .card {
border-radius: 8px;
background: #FFF !important;
box-shadow: 4px 4px 14.2px 0px rgba(0, 0, 0, 0.10);
position: relative;
min-height: 320px;
text-align: left !important;
}
.card-llp .card:nth-child(3n+1) {
border-left: #E3194B solid 13.177px;
}
.card-llp .card:nth-child(3n+2) {
border-left: #F60 solid 13.177px;
}
.card-llp .card:nth-child(3n+3) {
border-left: #F59C2D solid 13.177px;
}
.card-llp .card a {
color: #E3194B;
}
.card-llp .card:nth-child(3n+1) a {
color: #E3194B !important;
}
.card-llp .card:nth-child(3n+2) a {
color: #F60 !important;
}
.card-llp .card:nth-child(3n+3) a {
color: #F59C2D !important;
}
.card-llp .card a.cardBtn {
position: absolute;
bottom: 25px;
}
@media (min-width: 1400px) {
.llp-blog-container .container {
max-width: 992px;
}
}
.cprime-default-block.llp-blog-container h2:after{
border: 0px !important;
}
.llp-video .wp-block-media-text__content{
border-radius: 12px;
background: #FFF;
box-shadow: 4px 4px 14.2px 0px rgba(0, 0, 0, 0.10);
padding: 9%;
margin-bottom: 12px;
}
.llp-video .wp-block-media-text.has-media-on-the-right {
grid-template-columns: 40% 60%;
grid-template-rows: 1fr;
column-gap: 20px;
}
.llp-form .acf-innerblocks-container h2.wp-block-heading {
margin-bottom: 35px !important;
padding-bottom: 15px !important;
}
.llp-form{
}
.llp-form .mkto-simple-vertical {
max-width: 100%;
display: flex;
flex-wrap: wrap;
justify-content: center;
}
.llp-form .mkto-simple-vertical input,
.llp-form .mkto-simple-vertical select,
.llp-form .mkto-simple-vertical textarea {
width: 100%;
border-radius: 5px;
border: 2px solid #DDD;
background: rgba(217, 217, 217, 0.00);
padding: 3px 5px;
height: 51px;
}
.llp-form .mkto-simple-vertical .mktoFormRow {
flex-basis: 100%;
text-align: center;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-Email.has-elem-in {
flex-basis: 50%;
padding-right: 17px;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-FirstName.has-elem-in {
flex-basis: 50%;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-LastName.has-elem-in {
flex-basis: 50%;
padding-right: 17px;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-Company.has-elem-in {
flex-basis: 50%;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-Title.has-elem-in {
flex-basis: 50%;
padding-right: 17px;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-Company_Headquarters_Country__c.has-elem-in {
flex-basis: 50%;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-comments.has-elem-in textarea{
height: 138px;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-consenttoProcessing.has-elem-in.type-privacyPolicyAgreement{
max-width: 50%;
display: flex;
flex-wrap: wrap;
margin: 0 auto;
justify-content: left;
text-align: left;
}
.llp-form .mkto-simple-vertical .mktoButtonRow {
text-align: center;
flex-basis: 100%;
}
.llp-form .mkto-simple-vertical .mktoButtonRow button[type=submit] {
border: 0;
background: #ed1854;
color: #fff;
border-radius: 5px;
padding: 8px 25px;
transition: 300ms;
border-radius: 5px;
}
.llp-form .mkto-simple-vertical .mktoFieldDescriptor.mktoFormCol{
flex-basis: 100%;
}
@media(max-width: 992px) {
div#lp-hero .cprime-default-block {
background-position: bottom !important;
}
.llp-form .mkto-simple-vertical {
display: block;
}
.fieldInput {
width: 100%;
height: 50px;
}
.llp-form .mkto-simple-vertical .mktoFormRow {
padding-right: 0px !important;
}
.llp-form .mkto-simple-vertical .mktoFormRow.type-consenttoProcessing.has-elem-in.type-privacyPolicyAgreement{
max-width: 100% !important;
}
}
.card-llp .slick-next,
.card-llp .slick-prev{
background: transparent !important;
}
.card-llp .slick-next:before {
content: url(‘https://www.cprime.com/wp-content/uploads/2024/02/angle-left-gray.svg’);
}
.card-llp .slick-prev:before {
content: url(‘https://www.cprime.com/wp-content/uploads/2024/02/angle-right-gray.svg’);
}
jQuery(“#heroSkip”).click(function (e) {
e.preventDefault();
jQuery(‘html, body’).animate({ scrollTop: jQuery(“#skipHero”).offset().top }, 500);
});
MktoForms2.whenReady(function (form) {
jQuery(“#emailButton”).prop(‘disabled’, true);
let $elem_1 = MktoForms2.getForm(4439);
if ($elem_1) {
jQuery(“#emailInput”).focus();
jQuery(“#emailButton”).prop(‘disabled’, false);
jQuery(“#emailButton”).on(“click”, function (e) {
emailVal = jQuery(“#emailInput”).val()
//console.log(emailVal)
jQuery(“#Email”).val(emailVal);
jQuery(‘html, body’).animate({ scrollTop: jQuery(“#formLlp”).offset().top }, 500);
jQuery(“#Email”).focus();
});
jQuery(‘#emailButton’).keydown(function (event) {
var id = event.key || event.which || event.keyCode || 0;
if (id == 13) {
console.log(id)
jQuery(‘#emailButton’).trigger(‘click’);
}
});
}
});
jQuery(‘.card-llp .container’).slick({
dots: true,
infinite: false,
speed: 300,
slidesToShow: 3,
slidesToScroll: 3,
autoplay: false,
autoplaySpeed: 500,
responsive: [
{
breakpoint: 1024,
settings: {
slidesToShow: 3,
slidesToScroll: 3,
infinite: true,
dots: true
}
},
{
breakpoint: 600,
settings: {
slidesToShow: 2,
slidesToScroll: 2
}
},
{
breakpoint: 480,
settings: “unslick”
// settings: {
// slidesToShow: 1,
// slidesToScroll: 1
// }
}
// You can unslick at a given breakpoint now by adding:
// settings: “unslick”
// instead of a settings object
]
});
